Delete in the KO Flow app
- Open KO Flow and sign in to the account you want to delete.
- Open Profile, then select Account & data.
- Select Delete account.
- Review the notice, type DELETE, and confirm permanent deletion.
Request deletion by email
If you cannot access the app, email us from the address associated with your KO Flow account. Use the subject “Delete my KO Flow account.” We will verify that you control the account before processing the request and will confirm when it is complete.
Send your request to info@koflow.app. Do not include your password, access token, payment-card information, or other secrets.
Request deletionWhat is deleted
Deleting your account removes the KO Flow cloud profile and associated synced custom combinations, saved workouts, completed-session history, and guest-import records. The authentication account used to sign in is also deleted.
What may remain
Guest workouts or history stored only on your device are not part of your cloud account. Clear the app's local data or uninstall KO Flow to remove that local information.
Apple, Google, and payment or service providers may retain transaction records under their own policies or legal obligations. We may retain limited records when required by law, to resolve disputes, enforce agreements, or prevent fraud and abuse.
Subscriptions are separate
Deleting your KO Flow account does not cancel an Apple App Store or Google Play subscription. Cancel the subscription in the applicable store before deleting your account if you want future billing to stop.